Support

Get help with Andy's public developer contract.

Outcome

Send enough safe evidence for Andy support to trace a public-contract failure.

Prerequisites

• The andy-partner version, operation name, request ID, and stable problem or exit category.
• The Workspace or Agent ID only when safe to share.

Contact support

To: andy@andesphere.com
Subject: Andy request <request-id>

Client version:
Operation:
Request ID:
Stable problem or exit category:

Do not send passwords, User session tokens, Workspace API Keys, private Knowledge, or customer conversations.

Machine-readable verification

Run the failing command with --json, remove secrets and private content, and confirm the retained evidence includes meta.requestId or the CLI exit category.

Next step

Email andy@andesphere.com with the completed safe template.